By scheduling an appointment, you agree to all terms below.

A $50 non-refundable deposit is required to secure your appointment. The deposit goes toward your total service cost. If your deposit has not been received within 3 days, appointment will be canceled & made available to other clients.

  • Zelle: CICIYAYY@GMAIL.COM

  • Remaining balance is due at your appointment (CASH ONLY)

BOOKINGS & DEPOSITS

  • Existing clients only. I do not perform touch-ups, cover-ups, or corrections completed by another artist. Existing work must be approved before booking. If approved, the service will be charged at full price. Previous work done by another artist is not considered a touch-up.

  • Deposits sent without prior approval are non-refundable

  • A 4-6 week touch-up is required & NOT included in your original price

  • Touch-ups are necessary to perfect shape, color & retention

  • Additional pricing applies if you book after 6 weeks

TOUCH-UPS & PREVIOUS WORK

  • 📍 9031 W. 151st St. Orland Park, IL

    (suite number will be sent once deposit is received)

  • Please arrive on time

  • A 15 minute grace period is allowed

  • After that, your appointment may be cancelled & deposit forfeited

  • No guests allowed unless approved

APPOINTMENT POLICIES

CANCELLATIONS, RESCHEDULING, NO SHOWS

  • Must reschedule at least 48 hours in advance

  • Less than 48 hrs = deposit forfeited

  • Same day cancellations or no shows = deposit forfeited

  • Brow shape & color will be customized to your features.

  • Numbing cream is applied for comfortability

  • Results are semi-permanent & will fade over time

  • Final healed results vary based on skin type, lifestyle & aftercare

  • Fresh brows will appear darker & bolder after appointment. They will soften, fade & heal 40% lighter. Please trust the healing process & allow 4-6 weeks for final results.

  • Perfect symmetry is not guaranteed (natural brows are not identical)

EXPECTATIONS

Avoid the following before your appointment

  • Alcohol, coffee & caffeine (24 hours)

  • Waxing, threading or tinting (3-5 days prior)

  • Facials, peels, or skincare treatments (2 weeks prior)

PRE-APPOINTMENT REQUIREMENTS

Proper aftercare is CRUCIAL for best results

  • Follow all AFTERCARE instructions provided

  • Avoid water, sweating, makeup & sun exposure during healing

  • Failure to follow AFTERCARE may affect results & require additional sessions (extra cost)

AFTERCARE RESPONSIBILITY

This service is for clients with NO previous brow work unless booking a touch-up session.

You are NOT a candidate if you:

  • Are pregnant or breastfeeding

  • Have active skin conditions near brows (acne, eczema, psoriasis)

  • Are prone to keloids

  • Have had Botox within 2 weeks

  • Use of Accutane, thyroid medication or blood thinners

Conditions Requiring Doctor’s Clearance:

  • Diabetes

  • Autoimmune diseases

  • Heart conditions or pacemakers

  • Currently undergoing chemotherapy

ELIGIBILTY

REFUND POLICY

All services are non-refundable.

  • Results vary per individual depending on skin type, aftercare , and lifestyle.

  • No guarantees on exact color or retention

  • Additional sessions may be needed for desired outcome

By booking, you acknowledge that:

  • You understand the semi-permanent nature of the procedure

  • You understand that TheBrowShift is not liable for undesired results due to improper aftercare, individual healing, skin type, or pre-existing skin conditions

  • The artist reserves the right to refuse or discontinue service at their discretion

  • You release the artist from liability for any unforeseen reactions

RESULTS & LIABILITY

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